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News & Updates

New SmartHub feature- Scheduled payments

TEC members now have more flexibility when making online payments. SmartHub has launched the Schedule Payments feature. It allows members to schedule one or more payments in advance on their billing account. Members who log into SmartHub have three choices when paying a bill online: pay it today, pay it on the due date or select any date prior to the due date. Members can even plan ahead and choose a specific dollar amount to be applied to the account up to 90 days in advance of a due date. More information about SmartHub » TEC's SmartHub site »

Merger vote information available

Starting in March, TEC will be asking members to vote on a proposed merger with Hawkeye REC. We ask that you keep yourself informed by visiting the Merger Vote section of our website to keep up to date with background information, meeting dates and voting deadlines.

Policy change for mailed bill payments

On-time payments will no longer be based on the postmark on the envelope. If you choose to pay by traditional mail, the payment MUST BE RECEIVED in our office by the due date. Please allow additional mail time to avoid receiving a late charge. Visit Your Account > How to Pay Your Bill to learn about bill pay options.

 

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